Frequently Asked Questions
Find answers to common questions about healthcare services, insurance coverage, and finding the right healthcare provider in Toronto.
General Healthcare
How do I find a family doctor in Toronto?
You can find a family doctor through the College of Physicians and Surgeons of Ontario's doctor search tool, asking for referrals from friends or family, or using our healthcare provider directory. Many doctors also list whether they're accepting new patients.
Insurance
What services are covered by OHIP?
OHIP covers most essential medical services, including doctor visits, hospital stays, medical tests, surgeries, and some emergency dental procedures in hospitals. However, it doesn't cover routine dental care, prescription drugs (unless administered in hospital), or vision care for adults between 20-64.
Appointments
How long are typical wait times for specialists?
Wait times vary by specialty and urgency. Non-urgent specialist appointments typically take 2-6 months, while urgent referrals can be seen within days or weeks. Your family doctor can help prioritize referrals based on medical need.
Emergency Care
What should I do in a medical emergency?
For life-threatening emergencies, call 911 or go to the nearest emergency department. For non-life-threatening issues, consider urgent care clinics or walk-in clinics. You can also call Telehealth Ontario (1-866-797-0000) for 24/7 medical advice.
Preventive Care
How often should I have a check-up?
Generally, healthy adults should have a physical exam every 1-3 years. However, this may vary based on age, health conditions, and risk factors. Consult with your healthcare provider for personalized recommendations.
Still Have Questions?
Can't find the answer you're looking for? Contact us and we'll be happy to help.
Contact Support